Returns and Exchange
We offer a no quibble return policy within 30 days of date of purchase, returns can be accepted once the product is unused and suitable for resale, please inform us as soon as possible if you wish to return the product, with the reason why and if you require a replacement / alternative product or a refund.
Any shipment costs are at the customers expense unless we are at fault by shipping the wrong product or there is a defect in the product.
You can process your return or exchange request online yourself here https://partsfortrampolines.com/index.php?route=account/rma/rmalogin/guest or alternatively you can ring or email us, thank you.
Our Warehouse address in Ireland for returns:
Parts for Trampolines
Returns Dept - (Return ID - note this is assigned when you process your return)
Unit 6 Ballinacurra Business Park
Alternatively we can arrange for our courier to collect from you (if in Ireland) at a charge of €10, from the UK this is £20 or it can be more cost effective from UK or other countries to use a service such as Parcel2go.com for better rates.